Terms & Conditions
Effective Date: 1st July 2026
Welcome to Shine Story.
These Terms & Conditions govern your use of the Shine Story website. By accessing or using this website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please refrain from using this website.
1. About Shine Story
Shine Story is a premium lab-grown diamond jewellery brand offering thoughtfully designed jewellery and personalized private consultations. This website is intended to provide information about our collections, design philosophy, and services, and to enable visitors to request a private consultation.
2. Use of the Website
You agree to use this website only for lawful purposes and in a manner that does not interfere with its operation or the experience of other users.
You agree not to:
- Provide false or misleading information.
- Attempt unauthorized access to the website or its systems.
- Copy, reproduce, modify, distribute, or commercially exploit any website content without prior written permission.
- Use the website for any unlawful or fraudulent activity.
3. Private Consultation Requests
Shine Story offers private consultations to help customers explore jewellery designs and receive personalized guidance.
Submitting a consultation request:
- Does not constitute a purchase or confirmed order.
- Does not guarantee product availability.
- Does not create any contractual obligation between you and Shine Story.
Our team will review your request and contact you to schedule a suitable consultation.
Shine Story reserves the right to accept, reschedule, or decline consultation requests at its discretion.
4. Product Information
The jewellery images, descriptions, specifications, and other information displayed on this website are intended for general guidance.
While every effort is made to present accurate information:
- Product images are representative.
- Colours may vary depending on your screen settings.
- Diamond characteristics and jewellery specifications may vary slightly due to manufacturing tolerances.
- Customized jewellery may differ slightly from reference images.
Availability of any design is subject to production feasibility and material availability.
5. Pricing
Any prices displayed on this website are indicative unless specifically stated otherwise.
Final pricing may vary depending on:
- Diamond specifications
- Metal purity and weight
- Design customization
- Market fluctuations
- Applicable taxes
A final quotation will be provided during your consultation.
6. Custom Jewellery
Many Shine Story creations are made to order or customized to individual preferences.
Production timelines, design approvals, pricing, payment terms, and delivery schedules will be communicated during the consultation process.
7. Intellectual Property
All content on this website, including but not limited to:
- Brand name
- Logo
- Jewellery designs
- Product photographs
- Graphics
- Videos
- Text
- Icons
- Website design and layout
is the intellectual property of Shine Story and is protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, or used without prior written consent.
8. User Information
By submitting your details through this website, you confirm that:
- The information provided is accurate and complete.
- You are authorised to provide such information.
- You consent to being contacted by Shine Story regarding your enquiry.
Communication may be made through telephone, email, SMS, WhatsApp, or other appropriate channels.
9. Privacy
Your privacy is important to us.
Any personal information collected through this website will be handled in accordance with our Privacy Policy.
Shine Story does not sell or knowingly disclose personal information to unrelated third parties except where required by law or where necessary to provide requested services.
10. Third-Party Links
This website may contain links to external websites for your convenience.
Shine Story is not responsible for the content, security, or privacy practices of those websites. Your use of third-party websites is subject to their own terms and policies.
11. Website Availability
Although we make every effort to maintain uninterrupted access to the website, we do not guarantee that it will always be available, error-free, or free from technical interruptions.
Shine Story reserves the right to modify, suspend, or discontinue any part of the website without prior notice.
12. Disclaimer
The information provided on this website is intended for general informational purposes only.
While reasonable efforts are made to ensure accuracy, Shine Story makes no warranties regarding the completeness, accuracy, or reliability of the information provided.
Nothing on this website should be interpreted as legal, financial, or professional advice.
13. Limitation of Liability
To the maximum extent permitted by law, Shine Story shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:
- Use of or inability to use this website.
- Reliance on website information.
- Technical interruptions or website errors.
- Unauthorized access despite reasonable security measures.
14. Changes to the Website
Shine Story may update products, services, website content, designs, pricing, or functionality at any time without prior notice.
15. Changes to These Terms
These Terms & Conditions may be updated from time to time.
Any revisions become effective immediately upon publication on this website. Continued use of the website constitutes acceptance of the revised Terms.
16. Governing Law
These Terms & Conditions shall be governed by the laws of India.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts in Kolkata, West Bengal.
17. Contact Us
If you have any questions regarding these Terms & Conditions, please contact Shine Story.